Senior IT Consultant

Are you a tech-savvy problem-solver who thrives in a dynamic environment? An innovative IT support and services company out of town is on the lookout for a Senior IT Consultant to join their expert team. If you're passionate about technology, love working with people, and excel at both day-to-day support and strategic project delivery, this is the role for you.

Key Responsibilities:

• Building strong relationships with business clients, understanding their unique IT needs, and providing tailored solutions.
• Guiding clients through new technologies and helping them make informed decisions.
• Taking ownership of support tickets: managing, updating, and resolving them efficiently within set timeframes.
• Supporting the successful delivery of exciting new IT projects.
• Mentoring and coaching junior team members, helping them grow their skills and confidence.

Key Criteria:

• A solid understanding of Microsoft 365, cloud technologies, networks, and ticketing systems.
• Excellent communication and interpersonal skills.
• A proactive, solutions-driven mindset with the ability to juggle multiple priorities.

Join a company that truly values its people, where you’ll be supported, encouraged, and empowered to do your best work.