Claims Handler

Are you ready to join a trusted local insurance team and make a real impact? An insurance firm is seeking a confident and proactive Claims Handler to manage a varied portfolio of claims while delivering exceptional customer service. This is an excellent opportunity for building strong client relationships, providing expert guidance, and ensuring fair and efficient outcomes.

Key Responsibilities:

• Handling claims in line with company policies, procedures, and regulatory standards
• Delivering clear, professional advice and outstanding customer service
• Managing your own caseload across a range of insurance products
• Liaising effectively with customers, colleagues, and external partners
• Contributing ideas to improve processes and supporting team initiatives
• Supporting on-the-job training and development of colleagues

Key Requirements:

• GCSEs (or equivalent) in Maths and English
• Demonstrating excellent communication and interpersonal skills
• Showing strong attention to detail with an analytical approach
• Managing workloads effectively and meeting deadlines
• Bringing experience from a fast-paced, customer-focused environment
• Willingness to work towards (or already holding) an entry-level CII qualification

We also welcome applicants with transferable skills who are keen on developing an insurance career.

Interested in taking the next step? Get in touch today!