Client Relationship Team Lead

Are you a natural leader with a passion for client service and building strong relationships? Join a growing financial services business as an R&S Client Relationship Team Leader, leading a high-performing team while delivering exceptional client experiences and supporting long-term savings and retirement solutions.

Key Responsibilities

• Leading and developing a client-focused team
• Building strong client and partner relationships
• Driving client retention and service excellence
• Resolving client queries and delivering support
• Monitoring KPIs and performance standards
• Ensuring regulatory compliance and accurate documentation
• Improving processes and operational efficiency

Key Criteria

• Experience in financial services, pensions, insurance, investments, or savings
• Previous leadership or team management experience
• Strong communication and relationship-building skills
• Organised, proactive, and client-focused approach
• Excellent problem-solving abilities

A fantastic opportunity to step into a key leadership role within a growing organisation, offering career progression, a supportive culture, and the chance to make a genuine impact while developing your expertise.

Not sure it's the right fit? Get in touch for a confidential chat!