Can you use your initiative and act independently to resolve issues? Are you passionate about change solutions and future technologies? A large commercial business is seeking a Professional Services Engineer to work with a team to implement and deliver communication solutions and digital transformation, for an enhanced customer experience, to support changing business requirements.
The role holder will apply their technical expertise to advise clients on governance and will assist with the implementation, support, and design of enterprise client projects. You will be focusing on solutions like Mitel Communications, and ensuring customer satisfaction, whilst supporting customers adopting new technologies. Further to this, you ensure the projects are within budget, adhere to governance processes, and maintain thorough project documentation.
Applicants must have a solid background in the telecommunications sector and application technologies, have experience with Microsoft voice products, with the ability to manage projects independently. They will also have professional-level Mitel/SSCA/Microsoft Teams/Azure qualifications with 3-7+ years’ of experience in a similar role.