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Assistant Manager
A professional services firm is seeking an Assistant Manager to lead a high-performing client support team delivering high-quality pension and trust administration services.
Key Responsibilities:
- Leading and mentoring a multi-skilled client support team
- Overseeing case workloads, service standards and aged case reviews
- Handling client instructions and enquiries with accuracy and efficiency
- Maintaining data accuracy and producing workflow/performance reports
- Supporting process improvements, compliance checks and risk mitigation
What You’ll Need:
- 3+ years’ pension or trust administration experience (preferred)
- Strong communication, organisation, and attention to detail
- Leadership skills with experience coaching and supporting others
- Willingness to work toward relevant professional qualifications
Get started today! Send in your CV now!