Technology Administrator

Do you have experience in IT service desk support? A provider of private wealth, fund, and corporate administration services is seeking a Technology Administrator to join their team.

Key responsibilities include:

• Acting as the first point of contact to end users, ensuring all concerns are treated supportively
• Ensuring all incidents are reported accurately, investigated, and complex issues escalated promptly 
• Processing service requests ensuring users are kept informed of progress
• Providing desktop support 
• Administrating user accounts 
• Providing support for business systems

For this role, you need 2 years of experience in IT service delivery management, along with a relevant qualification. In addition, good communication skills and experience in carrying out technology operational processes are required. If this sounds like a great opportunity, get in touch with one of our team to find out more!