Quality and Compliance Coordinator

Do you strive to improve customer service? If so, this could be the role for you! An insurance company is seeking a Quality and Compliance Coordinator to join their team.

Key responsibilities: 

• Assisting with the development of tools to provide management information
• Ensuring that accurate and meaningful quality compliance and management information is produced, reported, and acted upon
• Supporting the monitoring and review of internal processes 
• Fostering a culture of continuous improvement 
• Making recommendations to enhance the customer's experience

For this role, strong analytical and problem-solving skills are required, along with expertise in quality assurance. In addition, excellent verbal, written, and interpersonal skills are needed, along with in-depth understanding of industry standards and policies. If this sounds interesting, contact our team to find out more!