Onboarding Support Manager

Do you have experience in onboarding? Are you seeking a new challenge? A leading professional services firm is seeking an Onboarding Support Manager. In this role, you will be supporting client-facing teams to use the onboarding systems effectively.

Responsibilities include:

• Managing the data quality in the system 
• Taking part in KYC and other working groups
• Managing the first-line support to troubleshoot any technical issues on acceptance systems
• Being responsible for building and overseeing the report writing and management of information systems 
• Managing relationships with internal stakeholders and engagement teams 
• Responsibility for ensuring compliance with quality management standards

For this role, experience in managing client risk is crucial, along with the ability to problem-solve. In addition, experience in quality management is desirable. If this sounds like a great opportunity, get in touch with our team to find out more!