IT Senior Service Desk Administrator
Are you ready to take the next step in your IT career in a dynamic tech environment? Are you a proactive self-starter who thrives working independently and as part of a collaborative team? If so, this exciting opportunity could be perfect for you.
Our client is seeking an enthusiastic IT Support Technician to assist with daily IT operations, change projects, and hardware/software support whilst also contributing to wider facilities tasks when needed. This role sits within a flexible, multi-skilled team where creativity, energy, and a delivery-focused mindset are highly valued.
Key Responsibilities:
- Responding to IT support requests via the Service Desk
- Installing, maintaining, and troubleshooting hardware, software, printers, and network applications
- Conducting routine system inspections and maintenance
- Managing IT documentation, including asset registers and internal processes
- Mentoring and training junior/new staff members
- Supporting system development, testing, and various IT projects
- Monitoring IT-related operational risks and ensuring process compliance
The successful candidate will have 2 years’ experience in a similar IT support role, have a genuine interest in IT systems and applications, and be keen to pursue further qualifications, such as through the ITIL pathway. In addition, you will have excellent communication skills, a personable and customer-focused approach, and demonstrate strong organisational, time management, and problem-solving abilities.
If you're ready to be part of a forward-thinking team and grow your IT expertise, get in touch today to find out more!