Senior Client Services Representative

Are you a customer-focused communicator who can work well with, and mentor a team? If you are strong and driven towards continuous self-improvement, this role at a leading provider of wealth services could be perfect for you!

Key responsibilities:

• Providing reception cover and general support to the team when required.
• Communicating with customers, intermediaries or regions effectively.
• Ensuring the provision of suitable service and proactively gathering feedback to evaluate service quality.
• Contributing to projects and support system development and testing, ensuring that operational procedures are updated.

This role requires excellent time management, attention to detail, strong relationship-building skills, and a client-focused approach. You should have experience in customer service and operations within the financial services sector, technical expertise in Microsoft packages, and proficiency in English and Maths.

Interested? Send in your CV today!