Customer Service Executive

Are you a strong communicator with a passion for customer service? Our client, an international bank, is seeking a Customer Service Executive to support clients with their day-to-day banking.

Key responsibilities:

• Providing day-to-day client support, including onboarding new clients
• Responding to client enquiries, conducting follow-up calls, and coordinating online banking activations
• Supporting projects and assisting with large-scale system-related tasks
• Identifying cross-selling and upselling opportunities and working with Relationship Managers to convert leads

Key criteria:

• Strong IT skills
• A proactive and adaptable approach with a passion for innovation
• Previous banking experience is desirable but not essential
• Strong teamwork and collaboration skills

Interested? Submit your CV today!