15 Jan 2019

Facilities Management - Contracts Operator

Ref 31116

We have an exciting opportunity for a Contracts Operator to work in our client’s pre-planned maintenance department. This role holder is required to manage day to day relationships with customers by facilitating and co-ordinating maintenance and facilities management works.   

Key duties:

  • Managing day to day customer relationships ensuring enquiries are dealt with efficiently and in a timely manner
  • Escalating any complex issues to the Contracts Manager for action in a timely manner
  • Attending regular operational meetings with key customers at a frequency agreed with the customer and the Contracts Manager
  • Manage the subcontractor register to maintain relevant health and safety and insurance information ensuring its up to date and accurate
  • Ensure timely receipt of all subcontractor invoices and ensure that they are in line with signed off programs of work and review subcontractor invoices for accurate provision of costs
  • Engage with subcontractors and resolve any disputed invoices in a timely manner
  • Plan and schedule all work as and when required for key customers both in jersey and Guernsey 
  • Regularly visit sites to ensure high quality service provision 

The successful individual will be expected to be educated to GCSE ‘C’ standard or equivalent and hold a Prince II foundation certificate.

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